A Customer Relationship Management (CRM) platform is a tool designed to automate tasks related to: • Understanding customer needs • Executing or delivering the required goods and services to customers • Anticipating or predicting future needs • Responding to customer needs using targeted and scalable communications • Integrating key...
Here in Texas, there are few activities we enjoy more than football. High school, college, even professional teams have engaged fan bases from Monday evening, to Friday Night Lights, to almost every day in between. And football season signals the return of tailgating. For sporting events, tailgating...
The last 3 years have generated more new workplace terms than any similar period in recent memory. From shutdowns, to Zoom meetings, to remote, to hybrid we’ve seen trends like the Great Resignation and now “quiet quitting” emerge. It’s a tough market out there for acquiring...
There are still plenty of companies running their key business workflows off of legacy applications. These applications are often believed to be outdated, obsolete, or growing increasingly unstable as they become less and less compatible with modern operating systems, browsers, and even information technology (IT) structures. Many...
If your organization is considering making the transition to virtual machines using a virtual desktop infrastructure (VDI), you want to ensure that the implementation is smooth. By using some established best practices, your VDI can fully support both office based and remote workers. Your business will also...
Security Brief: Is it Time to Evolve Your Authentication Strategy? At CyberlinkASP, cybersecurity is one of our core competencies. With organizations embracing digital transformation, they're increasingly concerned about protecting their data and controlling who has access to it. Remote workers, distributed teams, and online users add another layer...
IT modernization is a common business initiative for all types of organizations, and the road to modernization almost always leads through the cloud. According to CIO's, migrating to the public cloud or expanding private clouds is their top IT spending driver (Deloitte 2020). Cloud computing makes...
When considering moving your data processing and storage into the cloud, it’s important to work with a cloud provider who understands the tech stack that makes your business applications function. Since price and scalability are two concerns addressed by transitioning to cloud hosting provider, having a...
When it comes to choosing the right hardware for your business, there are a lot of pros and cons to consider. Should you continue using traditional laptops or desktops or would your organization benefit from transitioning to thin clients? What is a Thin Client? Unlike a traditional computer...
Healthcare Insights: Can a Virtual Desktop Solution Improve Patient Care? There are many reasons why healthcare organizations should consider transitioning to a virtual desktop (VDI) solution. A VDI environment is optimized for patient confidentiality. Access can be clearly defined and policies implemented that only permit healthcare...