In regulated industries like healthcare or finance, or in data driven sectors like manufacturing or legal, your system availability and reliability aren't just conveniences - they're necessities. The key to understanding what this means to your organization is defined by two critical metrics: uptime and downtime. Understanding...
Understanding Intrusion Detection Systems (IDS) and their critical role in network security is important for every business. IDS solutions are reliable sentries in the fast-changing world of cybersecurity, defending sensitive data against malicious, and often costly cyberattacks. This article will explain the basics of IDS and...
In a tight IT labor market and with everything in general getting more expensive, it’s become increasingly common for small and medium-sized businesses (SMBs) to look for technology solutions that allow them to operate more efficiently while managing costs more effectively. One solution that remains popular...
Staying connected to the internet is crucial, especially for organizations that rely on remote access to computing resources and data. What is Tethering? Tethering is the practice of sharing the internet connectivity of one device, typically a smartphone or tablet, with another device, such as a laptop...
For small and medium-sized businesses (SMBs), optimizing IT infrastructure and reducing costs are key priorities. What is Desktop Virtualization? Desktop virtualization is a technology that can help companies reach their cost and productivity objectives. As you research your options, may also hear virtual desktop solutions referred to...
You’ve likely heard the term "cloud computing" but have you thought about the different ways it can benefit your organization? The concept of cloud computing is worth exploring. In this article we’ll do that by providing real world examples of cloud computing you’re probably using...
Cloud hosted solutions have changed the way businesses operate by giving them improved access to store and process data online. However, as businesses continue to rely on cloud-based technologies, the need for timely and effective support becomes more critical than ever. In this article, we'll explore...
ITIL (Information Technology Infrastructure Library) processes are a set of best practices for managing IT services in a structured and efficient way. They are designed to help businesses manage their information technology systems so they can effectively deliver high-quality services to their customers. What Do ITIL...
Firmware is a crucial element in both physical hardware devices and in virtual machines. Firmware acts as the interface between hardware devices and software systems. It enables them to function correctly and efficiently while keeping your workforce productive. Understanding its role is essential when considering cloud...
Technology continues to advance, and businesses must strive to remain competitive. ITSM covers the policies, processes, and procedures that organizations can use to design, deliver, manage, and improve their information technology (IT) services. What is ITSM? ITSM, or IT Service Management, is a strategic approach to designing,...